What Our Customers Are Saying!
I was originally contacted by Tom Boyer in June 2007 and at the time I was a distributor for another manufacturer. I told Tom about some inconsistencies and customer service problems with that manufacturer. Tom assured me that Infrared Tools™ had a better quality product as well as a larger product inventory. He also assured me that Infrared products were made to mil specs and were tested by US Army laboratories. I decided to give Infrared Tools™ a try and have never looked back. Infrared has fantastic customer service/support and by far treats us the best of all of our vendors. The most important thing is the bragging rights that our vendor(Infrared Tools) is a supplier to the US Military uniform manufacturers and they are battle tested. It adds validity to the quality and durability of the IR products we sell.Chris Merola
Not happy with the lead times and service from another manufacturer we started buying from Infrared Tools™ two years ago. Infrared exceeds customer service expectations in every way. We wish more companies had Infrared Tools values and responsiveness. The high quality of made in the USA products is important to us. Infrared meets our requirements and expectations to keep the men and woman serving our country safer.Michael Sujanani